Express
Robinhood Responded Inadequately to Heists Against User's Trading Accounts
Summary: A handful of Robinhood users who said their accounts had been liquidated by thieves recounted less-than-helpful responses by the personal investing fintech in a Friday report by Bloomberg News. Five customers interviewed by Bloomberg claimed Robinhood acted slowly and responded inadequately to heists against their trading accounts, in part because Robinhood has no emergency support line. One ...
A handful of Robinhood users who said their accounts had been liquidated by thieves recounted less-than-helpful responses by the personal investing fintech in a Friday report by Bloomberg News.
Five customers interviewed by Bloomberg claimed Robinhood acted slowly and responded inadequately to heists against their trading accounts, in part because Robinhood has no emergency support line.
One user, Bill Hurley, a Connecticut metal worker who told Bloomberg he lost $5,000 in stock and bitcoin in a theft, said it took Robinhood two weeks to respond to his requests for assistance.
Robinhood told Bloomberg the thieves targeted individuals' email accounts and did not gain access from an internal security breach.
Tags: Accounts,Respond,Robinhood
Link: Robinhood Responded Inadequately to Heists Against User's Trading Accounts [Copy]
