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OpenAI announces improvements to ChatGPT to better respond to user emotions and psychological distress

Summary: OpenAI has announced that it will improve ChatGPT in response to reports of users seeking help from chatbots during emotional breakdowns. The company aims to better identify and address users' psychological and emotional distress signals. OpenAI stated in a blog post that recent heartbreaking incidents involving users in extreme distress using ChatGPT have prompted the ...

OpenAI has announced that it will improve ChatGPT in response to reports of users seeking help from chatbots during emotional breakdowns. The company aims to better identify and address users' psychological and emotional distress signals. OpenAI stated in a blog post that recent heartbreaking incidents involving users in extreme distress using ChatGPT have prompted the need for more information sharing. The upcoming updates will help users return to reality even if they do not show signs of severe self-harm. The company is also exploring ways to help users connect with therapists before they reach a serious crisis, in contrast to the current model where chatbots suggest contacting suicide hotlines when someone expresses a desire to self-harm.

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